KORA BEAUTY – REFUND & CANCELLATION POLICY
Effective Date: 17-June-2026
Order Cancellation
Orders may be cancelled only before dispatch.
Once an order has been shipped, cancellation requests cannot be accepted.
For cancellation requests, customers should contact:
Email: info@KORAbeauty.in
Phone: +91 75758 45500
Return Policy
Due to hygiene and safety reasons, skincare and cosmetic products sold by KORA Beauty are generally non-returnable.
Returns will only be considered in the following situations:
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Product received is damaged during transit
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Wrong product delivered
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Product received in defective condition
Claims must be submitted within 48 hours of delivery along with:
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Order number
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Product photographs
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Packaging photographs
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Unboxing video (recommended)
Refund Policy
KORA Beauty follows a non-refundable policy except in approved cases involving:
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Damaged products
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Incorrect products shipped
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Verified defective items
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Orders cancelled by KORA Beauty
Approved refunds will be processed to the original payment method within 7–10 business days.
Replacement Policy
Where applicable, KORA Beauty may offer a replacement instead of a refund at its sole discretion.
